tag:blogger.com,1999:blog-73916206714882694572012-01-29T09:42:32.413ZIn support of the Campaign for Public Accountability in India (CPAII), NRIfm.com is launching this blog to record how Air India treats its passengers.CPAnoreply@blogger.comBlogger31100tag:blogger.com,1999:blog-7391620671488269457.post-15289800019871763442007-11-21T11:44:00.000Z2007-12-03T13:30:48.409Z<p><span style="font-size:85%;"><strong><span style="color:#cc0000;">1. We have emailed about your response to the Minster Mr Praful Patel. We havn't got any reply. We have also written on the following email provided on AI website - </span><a class="link1" href="mailto:ialcshq@nda.vsnl.net.in"><span style="color:#cc0000;">ialcshq@nda.vsnl.net.in </span></a><span style="color:#cc0000;">. Let us see if anyone responds to this huge body of complaints.</span><br /><br /></strong></span><span style="font-size:85%;"><strong>2. This bolg is now being talked about among the Air India staff. Some of them have anonymously written to us as well. We provide them this space for their response. The main complaints against Air India are:<br /><br />1. Flight information is often incorrect, incoherent and even confusing.<br />2. The behaviour of both the ground staff and crew is often impolite.<br />3. Flight delays are a regular problem.<br />4. When things go wrong the senior staff hides away and no one comes forward to help the passengers.<br />5. These problems are not new and have dogged the airline for many years and yet senior management, including ministers, have done little to solve them.<br /></p></strong></span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7391620671488269457-1528980001987176344?l=airindiastory.blogspot.com' alt='' /></div>CPAnoreply@blogger.com10tag:blogger.com,1999:blog-7391620671488269457.post-76914984693408015372007-11-20T22:41:00.001Z2007-11-20T23:32:52.505Z<span style="font-family:verdana;color:#3366ff;">Due to overwhelming response to this blog, it may take some time to publish your comments.</span><br /><span style="font-family:Verdana;color:#3366ff;"></span><br /><span style="font-family:Verdana;color:#3366ff;">Dear Tony - We should campaign, make noise and tell the whole world. At least we are making an effort and we have hope. Things will improve. Lets' be positive. </span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7391620671488269457-7691498469340801537?l=airindiastory.blogspot.com' alt='' /></div>CPAnoreply@blogger.com72tag:blogger.com,1999:blog-7391620671488269457.post-23127810464588057632007-11-19T15:09:00.000Z2007-11-19T15:10:36.779Z<strong><span style="font-family:verdana;color:#3366ff;">Campaign for public accountability</span></strong><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7391620671488269457-2312781046458805763?l=airindiastory.blogspot.com' alt='' /></div>CPAnoreply@blogger.com127